Richard gave great courteous and informative service. Lots of integrety.
Excellent response and work by Richard
Richard came and fixed a leak today. Very professional. Very efficient.
We had Holmes Ecowater install an RO systems in our new home. Installer did a great job and the... water tastes great! Im giving 4 stars instead of 5 because we are still waiting for an email from their office so we can set up the app to monitor the system.read more
Always professional, trustworthy, and competitive. Have used their products and services for 30... years.read more
I have to give Ted (Sales) a huge shout out so informative positive and professional to deal with.... Richard and Jamie were part of the installation team and they were so wonderful explained everything felt very confident and a great understanding of all the products installed, great sense of humor all of them what a wonderful group of people at Holmes Ecowater. Can't forget the front end staff!!Thank youread more
From sales to install, very knowledgeable .
Thank-you to Jamie for all the information he provided; great service, we really appreciate it!!
Richard was excellent.Thank you very much
We called someone else first, they said they could not give us softened water except on the hot... water only. We heard good things about Holmes EcoWater, so we called them. Eco water came out; Jaime and Richard. Two very nice gentlemen. And we have softened water (except for just 1 tap) so much more than we expected to be able to do. And fresh tasting drinking water with the reverse osmosis system. After everything was installed, and tested they cleaned up every scrap leaving everything neat, clean, and tidy.read more
Richard & Jamie replaced our water older softener and installed a RO system. Their work was... superior, explained how all the equipment worked and maintaining thoroughly left the work area clean and tidy. So enjoyed the experience.Thank you Richard & Jamie and of course all the staff at Holmes Eco WaterChuck & Anneread more
My husband likes Ecowater because the first thing they do is walk you through potential... problems/trouble shoot 1st. But after we still had problems, Jamie and Richard came over right away, I couldn't believe the customer service. And these two were so informative and very nice. Good job Ecowater.read more
Richard and Jamie were great . Very helpful
Richard & Jamie were top notch! Couldn’t ask for a better crew to install my R.O system and my... water softener!read more
Jamie and Richard did a great job refreshing our water system today. We are so happy with this... system. It has been a life changing system for our household - we have had it for nearly 10 years and with this service it is back in tip top shape.read more
Excellent job! Great product! Richard and Jamie were here and were very pleasant people to have in... my home!!read more
Richard and Ty,We are very Happy with the work they delivered, very professional, I would... recommend them for all your plumbing needs.read more
Workmen were professionals. Great communication.Explain everything really well.I would definitely... use them again if I have another houseread more
Richard came out and installed our new under sink filter system. He was great, quick install but... went over everything thoroughly. Looking forward to using our new systemread more
Good job by Richard and Ty.
Scott and Tyler came to our home and installed our water softener. They were extremely personable,... friendly, and professional. We would recommend Homes Ecowater to anyone who is looking for a Water Softener System for their home.read more
We had a pleasant experience with Holmes Eco Water. Scott did a great job explaining how their... products works. Soon after, we had reverse osmosis filtration system installed (by Michael) on our kitchen sink for our drinking water. We were quite pleased with how fresh tasting the water is.A little problem developed as a result of the install, but Michael came back promptly to fix it. We had been enjoying our fresh and clean-tasting water ever since. Thank you, Michael and Scott! And thank you Holmes Eco Water!read more
Richard was great: polite as always, efficient, thorough and answered all our questions. He is... great to work with and is a knowledgeable service representative.read more
Our workplace has never had better tasting water. The install was fast and professional. The TEAM... at Holms are doing a fantastic job and I would HIGHLY recommend !!I just had Scott and the team come install a water softener. Great service once again. Really enjoying not having to lotion up everyday. No dry skin for this boy!! You’ll love it!!read more
We had Richard and Ty install our reverse osmosis water system today and they were great. Went... through the system and what to expect, what things not to worry about. I’m really impressed with how clean the install is, and very excited for this water system for our family. Thanks a lot!read more
Excellent service , Richard is very personable and knowledgeable .
Friendly and helpful staff, our water is great! It was quick and easy and they were very... accommodating to our schedule. Would recommend.read more
Great people to work with, did an amazing job installing.And we love our new water system.
Asked for a full system flush and check. Richard was great: polite as always, efficient and ready... to answer all my questions. Great job as always.read more
Thanks for the excellent service from Richard and Ty.Great individuals who got the job done... quickly and efficiently and with a smile 😀read more
Once again, another year later, we had to call on Homes echo water for some maintenance to our... system. Richard continues to impress. He is quick, professional, and gets the job done right! We really appreciate having someone so knowledgeable to help us keeping our water so delicious! Thanks Richard! (Updated April 2024).Richard was fantastic! He came on time and repaired our system for less than what was quoted. He didn’t replace anything that wasn’t broken, which is refreshing for a change. He was professional, and willingly wore a mask as per my request, as I am 8 months pregnant. We will use Homes echo water again and highly recommend them for all of your water needs. Thank you Richard!read more
Amazing service, highly recommend. Great install. Thanks Richard!!
We had Ty come by to work on our RO system. He was super friendly, knew his stuff and took his time... to explain what was being done. The service crew with Holmes is always atop notch!read more
Just had a Holmes Ecowater system put in my home. Want to say thanks to Richard and TY they did a... really great job put it in looks really good.Just had my first shower with the new system and I'm really glad I went with this company.Holmes Ecowater make my home water better do do do.read more
So please with my water softening system. My skin is less irritated and so soft. The drinking... water system is soooo worth it. Water tastes fresh and leaves you no worries what’s in our drinking water. Excellent company to deal with. Highly recommendedread more
Very impressed with our experience. Installer was courteous & punctual, our salesperson Scott... Stevenson was friendly & knowledgeable. Enjoying our new system!read more
Did a good job from start to finish.Richard did a great job over the phone on settings to make my... water clearer. He knows his machines. Definitely would call him again. This is 6 months after it was installedread more
Had a wonderful experience. Richard was knowledgeable and clearly explained everything. Super happy
February 2024 - as always... Richard walked me through resetting our system after a holiday. Much... appreciated that we could do this over the phone!!!...Richard fixed our water system right up today! It was a much simpler fix than we thought, but he took the time to explain each filter, and patiently allowed me to make notes, so that our system should not need another service for a long time. Really appreciated that he had ALL the necessary parts & filters with!!!read more
Staff was more than friendly and, in spite of the fact that I had to reschedule, they even went to... far as to work when the cold snap was at it's worst. Very professional and economical. Answered any and all questions...,read more
Fantastic customer service and thanks to Richard and Ty for driving on snowy roads and coming out... to my rural home to put in my water system it was done fast and it looks great 👍 thanks so much you guys !!read more
Richard and Ty replaced an old water softener today. Professional and friendly. Provided a thorough... overview of how things work, set up wifi/ app and left things tidy. Thanksread more
We wanted a reverse osmosis system and went to see Holmes Eco Water . They sent someone out to the... house in Fort Macleod, explained everything and the cost . We accepted the offer and the installer came in and gave us exactly what we wanted. Afterwards had another visit to make sure everything was A okay, which was an added bonus . Holmes didn’t charge any travel fees, I don’t know another company that doesn’t charge for travel, much appreciated. We love our system. We recommend the system and Holmes for your water needs . Thanks guys !read more
Kudos to Richard and Ty for jobs well done!