June, 2017 | Holmes Ecowater

Who Loves a Water Softener?

Jun 5, 2017 | blog, General, Water Softener

No One! As much as those of us that sell them would like to believe no one loves their water softener. And if we think about it, we don’t love ours either. We love the water that a softener gives you! What do we love about a water softener? How many do you know?...

Google Rating

4.8

Based on 179 reviews

Holmes Ecowater

4.8

review us on See all reviews

Dennis Babb

1733073973

Fraud comes to my mind when I think of homes eco water...First off shout out to Richard he is a 5 star tech that should go to a better company he deserves that. I'll make the issues short here: 1 they installed a iron filter that didn't work charged me for it the sales guy blamed me when talking to his boss(went Outside to make the phone call but I got cameras with a mic lol) the first install tech didn't clamp the hoses and my basement bedroom flooded a bit (wrecked baseboard and had to get carpet shampooed) this is when I met richard he came fixed the issue. When it wasn't working sales guy came back tested priced me out another unit to add which was 400$ cheaper then my iron filter he ends up having richard swap my iron filter for the water softener. I got no refund for the difference between the two machines then i talk to the owner it did not fix my water issues he comes out promises to make it right that was months ago while I still have the same issues when they got here but now out 1000s of dollars for no reason (first install tech wrecked my original softener aswell but i never brought it up just agreed to replace as you cant get parts(he tightened a screw and cracked plastic which also caused a leak watched him do it that guy luckily is no longer there)) I now am searching for another company to fix my issues but i want to let others know. I think it's fraud to install something that doesn't fix the issue and install a cheaper equipment without a refund for the difference and still have the same issues at the end of the day I won't recommend them and I won't use them again... Also I'd like to mention that sales guy who has bragged about. Being there for 35 or more years doesn't know as much about the product as Richard the installer. Do better Homes eco water💦.

Tom Wicker

1729101675

Richard gave great courteous and informative service. Lots of integrety.

Roy Spooner

1729024943

Excellent response and work by Richard

Connie Gibb

1727982980

Richard came and fixed a leak today. Very professional. Very efficient.

S Walker

1727391035

We had Holmes Ecowater install an RO systems in our new home. Installer did a great job and the water tastes great! Im giving 4 stars instead of 5 because we are still waiting for an email from their office so we can set up the app to monitor the system.

Lorne Armstrong

1725576095

Always professional, trustworthy, and competitive. Have used their products and services for 30 years.

Tiffany W

1725564504

I have to give Ted (Sales) a huge shout out so informative positive and professional to deal with. Richard and Jamie were part of the installation team and they were so wonderful explained everything felt very confident and a great understanding of all the products installed, great sense of humor all of them what a wonderful group of people at Holmes Ecowater. Can't forget the front end staff!!Thank you

Andrew Vanderplas

1725411137

From sales to install, very knowledgeable .

Kathy Doyle

1722792593

Thank-you to Jamie for all the information he provided; great service, we really appreciate it!!

Kevin Watson

1722451846

Richard was great thanks

Darin Heninger

1722351126

This is a review about this companies interactions with my 84 year old father.He called them to come and take his water system out of his house because he just sold his house. They came and did that, awesome. When they did this they didn't give him a price for removing the system from his house. What they did do was try and sell him an entirely new system for his new house for $800. No labour charge.He calls them to come and install the old system in his new house. After they find out that he won't purchase the new system, they proceeded to tell him that they will be charging him $300 to remove the old system from his old house. And my dad won't even tell me what they charged him to put his old system in his new house!So in other words they are going to get their 800 dollars whether he buys a new system or not!The old system took them less than an hour to remove, and they are going to charge 300 dollars for that? This is criminal.Somebody from the company better contact me and make this right so I can delete this review!

Trevor Hay

1721843538

Richard was excellent.Thank you very much

Lorne Armstrong

1721333524

David Sande

1721241098

Great service as always.

Fay Whitford

1721166905

We called someone else first, they said they could not give us softened water except on the hot water only. We heard good things about Holmes EcoWater, so we called them. Eco water came out; Jaime and Richard. Two very nice gentlemen. And we have softened water (except for just 1 tap) so much more than we expected to be able to do. And fresh tasting drinking water with the reverse osmosis system. After everything was installed, and tested they cleaned up every scrap leaving everything neat, clean, and tidy.

Anne & Chuck Arntsen

1721081353

Richard & Jamie replaced our water older softener and installed a RO system. Their work was superior, explained how all the equipment worked and maintaining thoroughly left the work area clean and tidy. So enjoyed the experience.Thank you Richard & Jamie and of course all the staff at Holmes Eco WaterChuck & Anne

Larissa Hay

1720643710

My husband likes Ecowater because the first thing they do is walk you through potential problems/trouble shoot 1st. But after we still had problems, Jamie and Richard came over right away, I couldn't believe the customer service. And these two were so informative and very nice. Good job Ecowater.

jill greenshields

1720464652

Richard and Jamie were great . Very helpful

drew boake

1720210124

Richard & Jamie were top notch! Couldn’t ask for a better crew to install my R.O system and my water softener!

Julaine Guitton

1719437961

Jamie and Richard did a great job refreshing our water system today. We are so happy with this system. It has been a life changing system for our household - we have had it for nearly 10 years and with this service it is back in tip top shape.

Rita Boon

1718311634

Excellent job! Great product! Richard and Jamie were here and were very pleasant people to have in my home!!

Renze

1717788846

Richard and Ty,We are very Happy with the work they delivered, very professional, I would recommend them for all your plumbing needs.

Dale Lockyer

1717703369

Workmen were professionals. Great communication.Explain everything really well.I would definitely use them again if I have another house

Paxton Duff

1717195532

Richard came out and installed our new under sink filter system. He was great, quick install but went over everything thoroughly. Looking forward to using our new system

Dylan Howg

1717110869

Good job by Richard and Ty.

C Yecik96

1716849159

Scott and Tyler came to our home and installed our water softener. They were extremely personable, friendly, and professional. We would recommend Homes Ecowater to anyone who is looking for a Water Softener System for their home.

Violy Mecham

1715812148

We had a pleasant experience with Holmes Eco Water. Scott did a great job explaining how their products works. Soon after, we had reverse osmosis filtration system installed (by Michael) on our kitchen sink for our drinking water. We were quite pleased with how fresh tasting the water is.A little problem developed as a result of the install, but Michael came back promptly to fix it. We had been enjoying our fresh and clean-tasting water ever since. Thank you, Michael and Scott! And thank you Holmes Eco Water!

John Peters

1715277283

Valerie Beyer

1714761271

Richard was great: polite as always, efficient, thorough and answered all our questions. He is great to work with and is a knowledgeable service representative.

Wayne’s World - The Dirt Diary

1714591335

Our workplace has never had better tasting water. The install was fast and professional. The TEAM at Holms are doing a fantastic job and I would HIGHLY recommend !!I just had Scott and the team come install a water softener. Great service once again. Really enjoying not having to lotion up everyday. No dry skin for this boy!! You’ll love it!!

Katlyn Martel

1714496560

We had Richard and Ty install our reverse osmosis water system today and they were great. Went through the system and what to expect, what things not to worry about. I’m really impressed with how clean the install is, and very excited for this water system for our family. Thanks a lot!

Corinna Johnson

1714070963

Excellent service , Richard is very personable and knowledgeable .

DeJong Randi

1713906949

Friendly and helpful staff, our water is great! It was quick and easy and they were very accommodating to our schedule. Would recommend.

John Siemens

1713891303

Great people to work with, did an amazing job installing.And we love our new water system.

Elizabeth Roemmele

1713807338

Asked for a full system flush and check. Richard was great: polite as always, efficient and ready to answer all my questions. Great job as always.

Alan Farano

1712696504

Thanks for the excellent service from Richard and Ty.Great individuals who got the job done quickly and efficiently and with a smile 😀

Colleen Black

1712673829

Once again, another year later, we had to call on Homes echo water for some maintenance to our system. Richard continues to impress. He is quick, professional, and gets the job done right! We really appreciate having someone so knowledgeable to help us keeping our water so delicious! Thanks Richard! (Updated April 2024).Richard was fantastic! He came on time and repaired our system for less than what was quoted. He didn’t replace anything that wasn’t broken, which is refreshing for a change. He was professional, and willingly wore a mask as per my request, as I am 8 months pregnant. We will use Homes echo water again and highly recommend them for all of your water needs. Thank you Richard!

Jessica Gelata

1712267771

Amazing service, highly recommend. Great install. Thanks Richard!!

Phil Uren

1710974553

We had Ty come by to work on our RO system. He was super friendly, knew his stuff and took his time to explain what was being done. The service crew with Holmes is always atop notch!

Alec Waters

1709351986

Just had a Holmes Ecowater system put in my home. Want to say thanks to Richard and TY they did a really great job put it in looks really good.Just had my first shower with the new system and I'm really glad I went with this company.Holmes Ecowater make my home water better do do do.

Corey Hoskins

1709149823

So please with my water softening system. My skin is less irritated and so soft. The drinking water system is soooo worth it. Water tastes fresh and leaves you no worries what’s in our drinking water. Excellent company to deal with. Highly recommended

Karlen McDonald

1709143885

Very impressed with our experience. Installer was courteous & punctual, our salesperson Scott Stevenson was friendly & knowledgeable. Enjoying our new system!

Anna Enns

1709057358

Did a good job from start to finish.Richard did a great job over the phone on settings to make my water clearer. He knows his machines. Definitely would call him again. This is 6 months after it was installed

Chelsey Slomp

1708107657

Had a wonderful experience. Richard was knowledgeable and clearly explained everything. Super happy

Gail Sapergia

1708028860

February 2024 - as always... Richard walked me through resetting our system after a holiday. Much appreciated that we could do this over the phone!!!...Richard fixed our water system right up today! It was a much simpler fix than we thought, but he took the time to explain each filter, and patiently allowed me to make notes, so that our system should not need another service for a long time. Really appreciated that he had ALL the necessary parts & filters with!!!

Sandra Preikschas

1706467897

Staff was more than friendly and, in spite of the fact that I had to reschedule, they even went to far as to work when the cold snap was at it's worst. Very professional and economical. Answered any and all questions...,

Traci Simpson

1705609220

Fantastic customer service and thanks to Richard and Ty for driving on snowy roads and coming out to my rural home to put in my water system it was done fast and it looks great 👍 thanks so much you guys !!

Sandra Van Raay

1705093218

Richard and Ty replaced an old water softener today. Professional and friendly. Provided a thorough overview of how things work, set up wifi/ app and left things tidy. Thanks

Kelley Murphy

1703207815

We wanted a reverse osmosis system and went to see Holmes Eco Water . They sent someone out to the house in Fort Macleod, explained everything and the cost . We accepted the offer and the installer came in and gave us exactly what we wanted. Afterwards had another visit to make sure everything was A okay, which was an added bonus . Holmes didn’t charge any travel fees, I don’t know another company that doesn’t charge for travel, much appreciated. We love our system. We recommend the system and Holmes for your water needs . Thanks guys !

Joyce Thomas

1703186207

Kudos to Richard and Ty for jobs well done!

More reviews

Who Loves a Water Softener?

Recent Posts

Archives

Categories